Terms of Service
Updated Date: October 22, 2025
Effective Date: October 22, 2025
Welcome to selecting the series of products and services (hereinafter referred to as “BOOSTER”) provided by Booster Robotics Technology Co., Ltd. (hereinafter referred to as “the Company” or “we”). These Terms of Service (hereinafter referred to as “this ToS”) constitute a legally binding agreement between you (hereinafter referred to as “the User”, meaning an individual or entity using the Company’s products and services) and the Company regarding the use of the aforementioned products and services.
Prior to clicking to accept this ToS, you are obligated to carefully read and fully comprehend all provisions herein, particularly the clauses that exempt or limit the Company’s liability, which are highlighted in bold for emphasis.
Your voluntary acceptance of this ToS (by clicking “Agree”) or your commencement of using BOOSTER shall be deemed as your full and unqualified acceptance of all terms and conditions of this ToS, having read and understood them in their entirety. If you disagree with any provision of this ToS, you must immediately cease all use of the Company’s products and services.
[Special Notice]
- Prior to clicking to accept this ToS, you are obligated to carefully read and fully comprehend all provisions herein, particularly the clauses that exempt or limit the Company’s liability, which are highlighted in bold for emphasis.
- Your voluntary acceptance of this ToS (by clicking “Agree”) or your commencement of using BOOSTER shall be deemed as your full and unqualified acceptance of all terms and conditions of this ToS, having read and understood them in their entirety. If you disagree with any provision of this ToS, you must immediately cease all use of the Company’s products and services.
- The Company’s products and/or services are primarily targeted at adults. If you lack full capacity for civil conduct due to age, intellectual capacity, or other factors, you must read and determine whether to accept this ToS under the accompaniment and guidance of your legal guardian (hereinafter referred to as “the Guardian”), with special attention to the terms governing minors’ use.
- If you are a user outside the Chinese mainland, you shall, in addition to complying with this ToS, abide by the laws and regulations of the country or region where you are domiciled and/or located when entering into or performing this ToS.
To use the products and services provided by the Company, you must carefully read and unconditionally abide by this ToS.
1. Acquisition, Installation, Uninstallation and Update of the Software
1.1 The Software may be obtained directly from the Company’s official channels, including but not limited to its official website and official WeChat public account, or from third parties authorized by the Company. If you obtain the Software or any installation program with the same name as the Software from an unauthorized third party, the Company does not warrant the normal functionality of such software and shall not be liable for any direct or indirect losses incurred by you as a result thereof.
1.2 To optimize service content and enhance user experience, the Company reserves the right to provide updates or modifications to the Software and related services from time to time (including but not limited to function enhancement, version upgrade, and feature adjustment). Upon the release of a new version of the Software, certain functions of the old version of the Software and related services may be restricted or rendered unavailable. You are hereby advised to pay close attention to updates and download the latest version in a timely manner.
2. BOOSTER Service Content
2.1 Definition and Functions of the Service
The Service refers to the software service provided by the Company to users, which supports robot connection, remote control, debugging, and other related functions (hereinafter collectively referred to as “the Service”).
Prior to using the Service and supporting hardware products, the User shall carefully review the product manual available on the Booster official website, fully understand the product functions, operating specifications, and precautions, and undertake to operate the hardware strictly in accordance with the requirements specified in the manual. The User shall bear full liability for any personal injury or property damage arising from non-compliance with the operating specifications set forth in the manual.
Minors must use the Service under the full-time accompaniment and guidance of their Guardians, who shall supervise the entire process of use, including but not limited to the User’s behavior and content accessed. Guardians shall carefully read the product manual and relevant guidelines on the official website prior to use to understand the functional limitations and potential risks. The Company shall not be liable for any damages, losses, or liabilities arising from inadequate guardianship or failure to follow the specified instructions.
The Service provides the following functions based on the terminal version, including but not limited to:
- Mobile terminal: Supports robot connection, network configuration, remote control operations, and modification of basic robot settings (including but not limited to name modification, password reset, firmware version update, zero-point calibration, and built-in motion configuration);
- Desktop terminal: In addition to all functions available on the mobile terminal, it further supports real-time monitoring of robot parameters, creation of virtual robots, and functional debugging.
The Service is for the exclusive use of the registered User and shall not be authorized or shared with any third party without the prior written consent of the Company. If the User permits a third party to use the products and services, the User shall ensure that such third party has fully read, understood, and agreed to comply with the product manual and all provisions of this ToS, and the User shall be jointly and severally liable for all acts conducted by the third party in connection with the use of the products and services.
2.2 Account Registration and Use
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Account Registration and Login
To use the client of the Service for the first time, the User must first register and log in to a Booster account, and provide true, accurate, and complete information as required by the registration page. After successful login, the User must complete the robot network configuration process in accordance with the on-screen prompts before formally using the products and services. -
Ownership and Usage Restrictions of the Account
The ownership of the account and all related rights and interests therein shall belong exclusively to the Company. Upon completion of the registration process, the User is granted only a non-transferable right to use the account. The account is for the personal use of the registered User only. Without the prior written consent of the Company, the User shall not donate, lend, lease, transfer, sell, or otherwise license any third party to use the account in any form. If the Company discovers or has reasonable grounds to suspect that the actual user of the account is not the original registrant, the Company reserves the right to suspend or terminate the provision of services to such account, and may cancel the account without incurring any liability to the original registrant. -
User’s Representations, Warranties and Liabilities
The User represents and warrants that all registration information submitted is true, accurate, and complete, and that the use of the products and services complies with the laws, regulations, and relevant regulatory requirements of the country or region where the User is located, as well as all account usage rules formulated by the Company and the provisions of this ToS. The Company reserves the right to retain or terminate the User’s account in accordance with the terms of this ToS. The User shall properly safeguard the account login information, including but not limited to the username and password, to prevent information leakage, unauthorized access, or misuse by third parties. The User shall bear full liability for all activities and operations conducted under the account. If the User detects any unauthorized use, suspected unauthorized use, or other illegal or non-compliant activities related to the account, the User must immediately notify the Company. The User shall be solely responsible for any losses incurred due to failure to fulfill the aforementioned obligations, and the Company shall not be liable for any such losses.
2.3 Network Usage Requirements
To provide you with effective services and fully realize the functions of BOOSTER, you may need to connect your terminal device to the Internet. You acknowledge and agree that you shall independently inquire about relevant tariff information from your network operator and bear all associated costs, including but not limited to data traffic fees and network access fees.
2.4 Scope of Service License
The Company grants the User a personal, revocable, non-transferable, non-exclusive, and non-commercial license to use the Software and related services, and the scope of use shall be strictly limited to the provisions of this ToS. All rights not expressly granted to the User in this ToS are reserved exclusively by the Company. Without the prior written express authorization of the Company, the User shall not exercise any rights not expressly granted herein. The Company’s failure to enforce any of its rights under this ToS shall not constitute a waiver of such rights.
2.5 After-Sales Service
If the product/service malfunctions within the warranty scope, or if the User needs to consult about after-sales matters, the User may apply for after-sales service through the following channels:
- Send an email to support@booster.tech to submit an after-sales service application, providing detailed information about the malfunction, purchase certificate, and other relevant materials;
- Call the after-sales customer service hotline at 400-865-2028 (Service Hours: 9:00 AM - 6:00 PM, Beijing Time, on working days).
The Company shall respond to the after-sales service application within 2 working days of receipt. If the malfunction is verified to be within the warranty scope, the Company shall provide repair, replacement, or other reasonable solutions in accordance with the terms of the warranty agreement.
3. User Conduct Standards
3.1 You acknowledge and agree that, to ensure the normal operation of the Software, you shall not engage in any of the following acts when using the products, unless otherwise permitted by applicable laws or the Company’s prior written consent: (1) Removing, altering, or obscuring any copyright notices, trademarks, or other proprietary rights notices contained in the Software or any copies thereof; (2) Using, leasing, lending, copying, modifying, linking, reprinting, compiling, publishing, establishing mirror sites, or otherwise exploiting any content in which the Company holds intellectual property rights; (3) Independently or authorizing any third party to interfere with the Software, its components, modules, or data, or engaging in activities that endanger network security, including but not limited to transmitting computer viruses, illegally invading computer networks, or disrupting the normal operation of networks; (4) Modifying or forging instructions or data during the operation of the Software to alter, add, or delete the functions or operational effects of the Software, or operating, promoting, or disseminating to the public any software or methods used for the aforementioned purposes; (5) Any other acts that are not expressly authorized by the Company, violate applicable laws and regulations, breach this ToS, or infringe upon the legitimate rights and interests of the Company or any third party.
3.2 You acknowledge and agree that the Company is committed to maintaining a civilized, orderly, harmonious, and healthy network environment. You shall not use BOOSTER to create, copy, publish, or disseminate any information that violates laws, regulations, the socialist system, or public morality and good customs, including but not limited to: (1) Information that violates the basic principles established by the Constitution; (2) Information that endangers national security, leaks state secrets, subverts state power, or undermines national unity; (3) Information that damages national honor and interests; (4) Information that incites ethnic hatred, ethnic discrimination, or undermines ethnic unity; (5) Information that violates national religious policies or promotes cults and feudal superstition; (6) Information that spreads rumors, disrupts social order, or undermines social stability; (7) Information that disseminates obscenity, pornography, gambling, violence, terror, or abets criminal activities; (8) Information that insults, defames, or otherwise infringes upon the legitimate rights and interests of others; (9) Information that incites illegal assemblies, associations, processions, demonstrations, or gathers to disrupt social order; (10) Information that acts in the name of illegal civil organizations; (11) Information that infringes upon the legitimate rights of others, including but not limited to the right to reputation, portrait right, intellectual property rights, and trade secrets; (12) Information that involves the privacy, personal information, or data of others without their prior consent; (13) Spam, excessive marketing information, or information containing any sexual or sexually suggestive content; (14) Any other content that violates laws, regulations, administrative policies, public order and good customs, or interferes with the normal operation of the Service or the legitimate rights and interests of other users or third parties.
3.3 You fully acknowledge and agree that you shall be solely responsible for all acts and omissions in connection with your use of BOOSTER, and shall bear all risks arising therefrom, including but not limited to risks associated with reliance on the accuracy, completeness, or usefulness of any content or information obtained through the Service. The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from such risks.
4. Rights and Obligations of the Company
4.1 You acknowledge and agree that if you violate any provisions of applicable laws and regulations, this ToS, or any relevant rules or statements issued by the Company, the Company reserves the right to independently investigate, judge, and take appropriate measures, including but not limited to deleting relevant information, immediately suspending or terminating all or part of the Service, freezing or canceling your account, and reporting the matter to the relevant regulatory authorities. You shall indemnify the Company and any third parties for any losses, damages, liabilities, costs, or expenses incurred as a result of such violations.
4.2 You acknowledge and agree that the Company has no obligation to conduct pre-review of your registration or use of the Software and related services, but reserves the right to retain or delete any content, and continue or terminate the provision of services to you in accordance with applicable laws and regulations and the terms of this ToS. The Company further reserves the right to pursue legal liability against you for any violations.
4.3 You acknowledge and agree that in the event of a business adjustment or change by the Company, the Company may assign or transfer all or part of its rights and obligations under this ToS to a third party. Such assignment or transfer shall not adversely affect your legitimate rights and interests under this ToS, and the Company shall notify you of such adjustment or change in a reasonable manner. Your continued use of the products and services after receiving such notice shall constitute your acceptance of such assignment or transfer.
5. Disclaimer
5.1 You acknowledge and agree that the Company shall use reasonable commercial efforts to ensure the normal operation of BOOSTER, but the Company cannot guarantee that the Software and services will be free from interruptions or errors. The Company shall not be liable for any damages or losses arising from the following events to the maximum extent permitted by applicable laws: (1) Force majeure events, including but not limited to natural disasters, wars, emergencies, strikes, government actions, hacker attacks, computer virus intrusions, telecommunication failures, and limitations of network coverage; (2) Regular or irregular upgrades, maintenance, or inspections of the Software and related systems conducted by the Company for the purpose of ensuring normal operation; (3) Hardware or software failures of the Software, equipment, systems, or servers, or data security incidents (including but not limited to data loss, leakage, or storage failure) that occur despite the Company’s good faith management in accordance with current technical standards; (4) Any problems or damages caused by incompatibility between the Software and the model of the terminal device selected by you; (5) Any other circumstances where the Company is exempt from liability in accordance with applicable laws, regulations, or judicial decisions.
6. Intellectual Property Rights Statement
6.1 The Company is the sole owner of all intellectual property rights in and to the Software, including but not limited to copyrights, trademarks, patents, trade secrets, and all information content related to the Software (including but not limited to text, images, interface designs, layout frameworks, and related data). All such intellectual property rights are protected by applicable laws and international treaties.
6.2 Without the prior written authorization of the Company, you shall not, for any purpose, implement, use, or transfer the aforementioned intellectual property rights independently or through a third party, nor shall you access or use the Software and related services in any manner not expressly permitted, including but not limited to adapting, copying, reverse engineering, decompiling, disassembling, or otherwise attempting to obtain or crack the source code of the Software. Any infringement of the Company’s intellectual property rights shall result in liability for full compensation for damages.
6.3 You represent and warrant that all content uploaded or published by you when using the BOOSTER Software and related services is original to you or has been legally authorized, and does not infringe upon any legitimate rights and interests of third parties (including but not limited to copyrights, patents, trademarks, portrait rights, personality rights, and name rights). Any disputes, claims, or liabilities arising from such content shall be resolved by you and the relevant third party, and the Company shall not be involved or held liable. If the Company suffers any damages as a result of such infringement, the Company reserves the right to claim full compensation from you.
7. Protection of User’s Personal Information
Respecting and protecting the User’s personal information is a fundamental principle of the Company’s business operations. The Company undertakes to adopt reasonable and strict technical and organizational measures to protect the security and confidentiality of your personal information. For detailed information on how the Company collects, uses, stores, and protects your personal information, please refer to the Company’s Privacy Policy.
8. Service Change, Interruption or Termination
8.1 To ensure the security and functional consistency of the Software and services, the Company reserves the right to update, upgrade, or modify the BOOSTER Software and its systems, or change, suspend, restrict, terminate, or revoke certain functions of the Software from time to time. The Company shall not be liable for any temporary service interruption caused by such activities, provided that the interruption is within a reasonable time frame. The Company shall use reasonable efforts to provide prior notice of such changes through appropriate channels, including but not limited to in-app notifications.
8.2 The Company reserves the right to interrupt or terminate the provision of services under this ToS to you without prior notice and without incurring any liability to you or any third party if: (1) Required by applicable laws or regulatory authorities; (2) You violate any provisions of applicable laws and regulations, this ToS, or the Company’s relevant rules; (3) It is necessary for security reasons or other legitimate business purposes.
8.3 You are solely responsible for backing up any data stored in the Service. You may delete any data you have stored in BOOSTER at your sole discretion, and you acknowledge and agree to bear all consequences arising from such deletion. The Company shall not be obligated to recover any deleted data. Upon termination of the Service, the Company may permanently delete all your data from its servers, unless otherwise required by applicable laws and regulations. The Company shall have no obligation to return any data to you after the termination of the Service.
9. Terms for Minors’ Use
9.1 The products and services are primarily intended for adults. Minors under the age of 18 may use the products and services only under the direct guardianship and guidance of their legal Guardians.
9.2 Due to minors’ limited ability to distinguish and protect themselves, they shall adhere to the following requirements when using the Service: (1) Distinguish between the virtual online environment and real life, and avoid excessive use that may affect their study and daily life; (2) Properly protect their personal information and prevent it from being misused by illegal individuals; (3) Use the network in a standardized manner under the guidance of Guardians or teachers; (4) Refrain from meeting with unfamiliar online contacts alone to avoid personal or property safety risks.
9.3 Guardians and schools shall strengthen the guidance and education on minors’ use of the Service, and Guardians shall proactively inform minors of network security precautions.
9.4 Adults over the age of 18 who lack full capacity for civil conduct shall be subject to the provisions of this clause by reference.
10. Liability for Breach of the ToS
10.1 If you breach any provision of this ToS or the Company receives a valid report or complaint regarding your conduct, the Company reserves the right to independently assess the nature and severity of the breach and take appropriate measures, including but not limited to suspending or terminating all or part of the Service, retaining relevant evidence in accordance with applicable laws, and reporting the matter to the relevant authorities. You shall bear full liability for any consequences arising from such breach.
10.2 If your breach of this ToS directly or indirectly causes losses to the Company or any third party (including but not limited to economic losses, damage to reputation, fines, compensation paid to third parties, litigation fees, preservation fees, attorney fees, and other reasonable expenses), you shall be liable for full compensation for such losses.
11. Special Notes on Third-Party Software or Technology
You acknowledge and agree that certain functions of the products provided by the Company may rely on third-party software or technology. To provide you with complete product functions and a high-quality user experience, the Company may integrate or use such third-party software or technology. If third-party software or technology is used, the Company will display relevant information about the third party in the Software, which you may review at any time. If you refuse to use such third-party software or technology, you must immediately cease using the Software. The Company shall not be liable for any disputes, claims, damages, or losses arising from the use of third-party software or technology, and all such liabilities shall be borne solely by the relevant third party.
12. Miscellaneous
12.1 The Company reserves the right to revise the terms of this ToS (including but not limited to the Privacy Policy and other related statements or rules) from time to time in response to changes in applicable laws, regulations, or business needs. The revised ToS shall be made available in the latest version of the Software. If you disagree with the revised ToS, you must immediately terminate your use of BOOSTER. Your continued use of BOOSTER after the effective date of the revised ToS shall constitute your full acceptance of the revised terms.
12.2 The formation, validity, performance, interpretation, and dispute resolution of this ToS shall be governed by the laws of the People’s Republic of China, excluding its conflict of laws principles.
12.3 The place of signing this ToS is Haidian District, Beijing, People’s Republic of China. Any disputes or claims arising out of or in connection with this ToS shall first be resolved through friendly negotiation between the parties. If the negotiation fails, either party may submit the dispute to the people’s court with jurisdiction over the place of signing this ToS for litigation.
12.4 If any clause of this ToS is deemed invalid, illegal, or unenforceable in whole or in part by a court of competent jurisdiction, the remaining clauses shall remain in full force and effect and shall be interpreted in accordance with their original intent.
12.5 If you have any questions, comments, or suggestions regarding this ToS, you may contact the Company through the following channels:
Customer Service Email: user@boosterrobotics.com
Customer Service Hotline: 400-080-2610
Mailing Address: Floor 10, Unit 2, Building 1, Courtyard 10, Xibeiwang East Road, Haidian District, Beijing, PRC
We will reply to you within 15 working days. If you have any objection to our reply, you may file a complaint or report with the relevant regulatory authorities, or initiate legal proceedings in the people’s court with jurisdiction in the place where we are domiciled.